What Is Unified Communications (UC)?
Unified Communications (UC) is a framework that combines various communication tools into a single interface. The goal is to improve user experience and productivity by using this platform.
A team that can provide a unified communication
solution that includes the following:
1. Email
2. Active
directory
3. Calendar
4. File
Share
5. Team
chat
6. Collaboration
7. Conferences
8. Chat
9. Mobile
apps
10. Instant
messaging-govern WhatsApp
11. Exchange
active sink
12. Antispam
13. Anti-virus
14. 2-factor authentication
15. Outlook
sync
16. Chat
GPT
17. Licenses
and annual support
18. Other as well if any
Email: It will use email services like bulk emails, email marketing, email OTP, etc.
Active directory: Microsoft-owned directory service that runs on Windows Server. It's a database and set of services that connect users to the network resources they need to do their work.
Calendar: Multiple features that can be used.
File share: Some mechanisms to share the files.
Team Chat: In the market, multiple services are available to integrate the Team Chat.
Conferences: In the market, multiple services are available to integrate the Conferences chat, and calls as well.
Chat: In the market, multiple services are available to integrate the Chat.
Instant messaging-govern WhatsApp: WhatsApp Business APIs are available that need to integrate to messaging and other service:
Exchange active sink:
Exchange ActiveSync (EAS) is a protocol that allows users to sync email,
contacts, calendars, tasks, and notes from a messaging server to a mobile
device.
2 Factor Authentication (2FA): Security mechanism to access resources and data with the following:
- 1. Random passcode with Email and SMS
- 2. SMS verification -Login with Email and SMS, Random SMS passcode
- 3. Biometric verification
- 4. Security key - smart cards, USB drives, and token devices
Outlook Sync: To
sync Outlook, create an account on each device using the same credentials as
your main Outlook account. Then in Outlook settings, add a new account and
enter login info. You can choose what data to sync, like emails, contacts,
events, or tasks. Click 'Sync' or 'Apply' to start.
Chat GPT: ChatGPT is a natural language processing tool that can answer questions.
OpenAI allows developers to integrate the ChatGPT model into their own applications, software, or platforms.
Licenses and annual support: Annual support and maintenance fees may be included in the original price of a license, or there may be separate annual maintenance fees.